Rho outage on Aug 1, 2023

What happened

Rho reported a major outage starting Aug 1, 2023, 14:57 UTC, affecting Web Application, Mobile Application, Corporate Cards, Notifications. It was marked resolved at Aug 1, 2023, 18:01 UTC.

• The incident lasted 3h 4m from first report to resolution.
• It was the 3rd longest of 4 significant outages Rho reported in the 12 months up to it.
• Rho had reported no other partial or major outages in the 90 days before it.
• 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Rho

All Rho Services have fully recovered and we expect no further disruption. The incident was caused by connection issues between our cloud services.

Read Rho's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Rho started after this incident, so this report is based on Rho's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageEntrataAug 1, 2023, 13:00 UTC

  Entrata Degraded Performance

Rho's overall reliability

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