Outage report · Partial outage
Twilio Segment outage on Dec 16, 2025
Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage
What happened
Twilio Segment reported a partial outage starting Dec 16, 2025, 06:37 UTC, affecting Warehouse Destinations (US), Reverse ETL (EU), Linked Events (EU), Linked Audiences (US), Warehouse Destinations (EU), Reverse ETL (US), Linked Events (US), Linked Audiences (EU). It was marked resolved at Dec 16, 2025, 16:55 UTC.
- The incident lasted 10h 18m from first report to resolution.
- It was the longest significant outage Twilio Segment reported in the 12 months up to it.
- Twilio Segment had reported 1 other partial or major outage in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Twilio Segment
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Twilio Segment started after this incident, so this report is based on Twilio Segment's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Twilio Segment's overall reliability
Twilio Segment has a reliability score of 60.5/100, with 99.35% effective uptime and 10 incidents over the last 90 days.
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