Outage report · Partial outage

BigChange outage on Dec 16, 2025

Issue with Snowflake

SeverityPartial outage

StartedDec 16, 2025, 10:24UTC

ResolvedDec 17, 2025, 08:02UTC

Duration21h 38m

What happened

BigChange reported a partial outage starting Dec 16, 2025, 10:24 UTC. It was marked resolved at Dec 17, 2025, 08:02 UTC.

The incident lasted 21h 38m from first report to resolution.
It was the 2nd longest of 5 significant outages BigChange reported in the 12 months up to it.
BigChange had reported no other partial or major outages in the 90 days before it.
5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from BigChange

Type: Incident Duration: 21 hours and 38 minutes Affected Components: Reporting Services Dec 17, 08:02:09 GMT+0 - Resolved - Snowflake have confirmed that the issue is now resolved Dec 16, 16:19:29 GMT+0 - Monitoring - Snowflake have mitigated the issue in all regions except Azure - East US 2 (Virginia). There may be ongoing delays to processing of data, but we expect these to catch up within 24 hours. Dec 16, 10:24:23 GMT+0 - Investigating - We are aware of an issue with Snowflake at this time. Details on the issue are below; **Customers hosted in the specified regions may be unable to execute queries and may experience query performance degradation. Data clustering may appear to be in an unhealthy state. Additionally, users may experience delays or failures when using Snowpipe or Snowpipe Streaming to ingest files. Affected users may see a "SQL execution internal error" message or similar error messages.** Further details on this can be found on the Snowflake status page

Read BigChange's official incident report ↗