Outage report · Major outage
Shift4 Payments outage on Oct 14, 2024
Shift4 Investigating Payment Processing Issue
What happened
Shift4 Payments reported a major outage starting Oct 14, 2024, 19:45 UTC, affecting Card Processing. It was marked resolved at Oct 14, 2024, 22:01 UTC.
- The incident lasted 2h 16m from first report to resolution.
- Shift4 Payments had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Shift4 Payments
Please be advised the disruption to service today has been resolved. If you are still experiencing an issue, please retry transactions. Thank you for your understanding and we apologize for the inconvenience.
What our independent monitoring saw
Our independent monitoring of Shift4 Payments started after this incident, so this report is based on Shift4 Payments's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Shift4 Payments's overall reliability
Shift4 Payments has a reliability score of 57.8/100, with 99.36% effective uptime and 5 incidents over the last 90 days.
Visit Shift4 Payments ↗Full Shift4 Payments reliability report and live status → · Most reliable Shift4 Payments alternatives →
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