Outage report · Major outage

SkyTab (Shift4) outage on Oct 14, 2024

Shift4 Investigating Payment Processing Issue

SeverityMajor outage
StartedOct 14, 2024, 19:45UTC
ResolvedOct 14, 2024, 22:01UTC
Duration2h 16m

What happened

SkyTab (Shift4) reported a major outage starting Oct 14, 2024, 19:45 UTC, affecting Card Processing. It was marked resolved at Oct 14, 2024, 22:01 UTC.

  • The incident lasted 2h 16m from first report to resolution.
  • SkyTab (Shift4) had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SkyTab (Shift4)

Please be advised the disruption to service today has been resolved. If you are still experiencing an issue, please retry transactions. Thank you for your understanding and we apologize for the inconvenience.

Read SkyTab (Shift4)'s official incident report ↗

What our independent monitoring saw

Our independent monitoring of SkyTab (Shift4) started after this incident, so this report is based on SkyTab (Shift4)'s status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

SkyTab (Shift4)'s overall reliability

35.1/100

SkyTab (Shift4) has a reliability score of 35.1/100, with 97.40% effective uptime and 14 incidents over the last 90 days.

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