Outage report · Major outage

ShipHero outage on Sep 29, 2023

IOS application version 2.2 fails to scan

SeverityMajor outage

StartedSep 29, 2023, 10:48UTC

ResolvedSep 29, 2023, 14:32UTC

Duration3h 44m

What happened

ShipHero reported a major outage starting Sep 29, 2023, 10:48 UTC, affecting ShipHero Mobile App. It was marked resolved at Sep 29, 2023, 14:32 UTC.

The incident lasted 3h 44m from first report to resolution.
ShipHero had reported 2 other partial or major outages in the 90 days before it.
3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ShipHero

The incident has been resolved

Read ShipHero's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShipHero started after this incident, so this report is based on ShipHero's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Partial outageLivestormSep 29, 2023, 02:54 UTC
Users are unable to join the event room
Partial outageChili PiperSep 29, 2023, 08:36 UTC
Loading and timeout issues for a subset of customers
Major outageLitifySep 29, 2023, 13:55 UTC
LRN Outage

ShipHero's overall reliability

70.9/100

ShipHero has a reliability score of 70.9/100, with 99.67% effective uptime and 5 incidents over the last 90 days.

Visit ShipHero ↗

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