Shipping & Fulfillment Software · reliability comparison
Pirate Ship vs ShipStation: which is more reliable? (2026)
Pirate Ship is more reliable than ShipStation, scoring 95.4 vs 43.1 out of 100. Over the last 90 days Pirate Ship reported 3 incidents and ShipStation reported 13, with effective uptime of 99.98% and 98.02% respectively. Pirate Ship resolves incidents faster on average (44m).
Data updated Nov 1, 2026 · How we score
| Metric | Pirate Ship | ShipStation |
|---|---|---|
| Reliability score | 95.4 | 43.1 |
| Rank (shipping software tools) | #2 | #8 |
| Uptime (90 days) | 99.98% | 98.02% |
| Incidents (90 days) | 3 | 13 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 44m | 11h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pirate Ship and ShipStation differ
- ShipStation reported 4.3× as many incidents as Pirate Ship over the last 90 days (13 vs 3).
- ShipStation had 4 partial or major outages, compared with 1 for Pirate Ship.
- Pirate Ship fixes problems faster: 44m on average, against 11h 44m for ShipStation (16.1× quicker).
- Pirate Ship's longest outage on record lasted 1h 35m (Jun 11, 2026); ShipStation's lasted 3d (Apr 8, 2026).
90-day uptime
Pirate Ship
ShipStation
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pirate Ship incidents
- Partial outageOct 21, 2026 · resolved in 26m
Spreadsheet uploads temporarily unavailable
Affected: Pirate Ship App (ship.pirateship.com)
- Degraded performanceAug 18, 2026 · resolved in 1h 2m
USPS Return Label Purchasing Temporarily Unavailable
Affected: Pirate Ship App (ship.pirateship.com), USPS Shipments
- InformationalAug 5, 2026 · resolved in 15m
Affected: Pirate Ship App (ship.pirateship.com)
Recent ShipStation incidents
- Partial outageOct 29, 2026 · resolved in 1d 1h
Evri - Shipping to EU not allowed via v4 or below - please update to v5 endpoint.
Affected: Evri
- InformationalOct 27, 2026 · ongoing
Important Change: DDU Shipments to Germany No Longer Accepted
Affected: Carrier Integrations
- Partial outageOct 20, 2026 · resolved in 5h 59m
Affected: DPD
- InformationalSep 30, 2026 · ongoing
Affected: Stamps.com
- Partial outageSep 24, 2026 · resolved in 1d 5h
Evri - Unable to create labels
Affected: Carrier Integrations, Evri
- Degraded performanceSep 21, 2026 · resolved in 1d 19h
Affected: Stamps.com
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime
- ShipHero · #5 · 99.60% uptime