Outage report · Partial outage

Shop-Ware outage on Jul 13, 2023

PartsTech (eComm) experiencing a service disruption

SeverityPartial outage
StartedJul 13, 2023, 16:00UTC
ResolvedJul 13, 2023, 19:11UTC
Duration3h 11m

What happened

Shop-Ware reported a partial outage starting Jul 13, 2023, 16:00 UTC, affecting PartsTech. It was marked resolved at Jul 13, 2023, 19:11 UTC.

  • The incident lasted 3h 11m from first report to resolution.
  • Shop-Ware had reported 4 other partial or major outages in the 90 days before it.

Latest update from Shop-Ware

PartsTech experienced a service degradation which may have impacted eComm. PartsTech reported that this issue was related to some of their servers being down. After PartsTech resolved their service degradation, eComm functionality was restored within Shop-Ware

Read Shop-Ware's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Shop-Ware started after this incident, so this report is based on Shop-Ware's status page.

Shop-Ware's overall reliability

62.5/100

Shop-Ware has a reliability score of 62.5/100, with 99.70% effective uptime and 6 incidents over the last 90 days.

Visit Shop-Ware ↗

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