Skio outage on Aug 5, 2025

What happened

Skio reported a partial outage starting Aug 5, 2025, 15:22 UTC, affecting Skio Charge Processing, Skio Customer Portal, Skio Merchant Portal. It was marked resolved at Aug 6, 2025, 13:28 UTC.

• The incident lasted 22h 6m from first report to resolution.
• It was the longest significant outage Skio reported in the 12 months up to it.
• Skio had reported 3 other partial or major outages in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Skio

The incident has been resolved.

Read Skio's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Skio started after this incident, so this report is based on Skio's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageMeevoAug 5, 2025, 16:11 UTC

  Phone System Down

• Partial outageVoltAug 5, 2025, 16:50 UTC

  Degregated performance of processing transactions on Connect with Banking Circle

• Partial outageVonage Business CommunicationsAug 5, 2025, 17:05 UTC

  Intermittent Inbound & Outbound Call Completion Issue

• Partial outageEpos NowAug 5, 2025, 18:56 UTC

  Support Line interruptions - Unable to call support line

• Partial outageSkeduloAug 5, 2025, 19:50 UTC

  Messaging Not Displaying in Skedulo Plus

Skio's overall reliability

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