Outage report · Partial outage
Smartsheet outage on Mar 3, 2026
Form Submissions issue
SeverityPartial outage
StartedMar 3, 2026, 17:16UTC
ResolvedMar 4, 2026, 23:42UTC
Duration1d 6h
What happened
Smartsheet reported a partial outage starting Mar 3, 2026, 17:16 UTC, affecting Forms. It was marked resolved at Mar 4, 2026, 23:42 UTC.
- The incident lasted 1d 6h from first report to resolution.
- It was the longest significant outage Smartsheet reported in the 12 months up to it.
- Smartsheet had reported 4 other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smartsheet
On 4:47PM Pacific Standard Time, March 2nd, 2026, a code regression impacted a subset of Form Submissions to propagate to the underlying sheets and some API requests. Service was restored by rolling back to the last known stable deployment. A manual scale up was applied to meet the demands of the queues. Issue was successfully resolved by 9:53AM PST March 3rd, 2026. All previously failed form submissions were successfully replayed by 12:20PM PST, March 4th, 2026.
What our independent monitoring saw
Our independent monitoring of Smartsheet started after this incident, so this report is based on Smartsheet's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smartsheet's overall reliability
59.5/100
Smartsheet has a reliability score of 59.5/100, with 99.00% effective uptime and 8 incidents over the last 90 days.
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