Outage report · Major outage
Smokeball outage on Aug 7, 2024
Unable to login to web application
SeverityMajor outage
StartedAug 7, 2024, 18:25UTC
ResolvedAug 7, 2024, 23:37UTC
Duration5h 12m
What happened
Smokeball reported a major outage starting Aug 7, 2024, 18:25 UTC, affecting Smokeball Billing. It was marked resolved at Aug 7, 2024, 23:37 UTC.
- The incident lasted 5h 12m from first report to resolution.
- Smokeball had reported 6 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Smokeball
We have resolved the issue with logging in to the web application. We have also resolved the intermittent permission issue on the web application. We apologize for the inconvenience and appreciate your patience. Thank you!
What our independent monitoring saw
Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smokeball's overall reliability
80.2/100
Smokeball has a reliability score of 80.2/100, with 99.76% effective uptime and 7 incidents over the last 90 days.
Visit Smokeball ↗Full Smokeball reliability report and live status → · Most reliable Smokeball alternatives →
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