Outage report · Partial outage
Sprinklr outage on May 8, 2026
AWS US-East1 Service Degradation
What happened
Sprinklr reported a partial outage starting May 8, 2026, 05:28 UTC, affecting America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), America (Prod12). It was marked resolved at May 11, 2026, 16:31 UTC.
- The incident lasted 3d 11h from first report to resolution.
- It was the 3rd longest of 8 significant outages Sprinklr reported in the 12 months up to it.
- Sprinklr had reported 5 other partial or major outages in the 90 days before it.
- 8 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Sprinklr
Hi Everyone, As per the latest update from AWS, the issue on the AWS side has now been fully resolved and services in the AWS US-East-1 region have stabilized. At this time, no impact has been observed on Sprinklr services, and all systems are functioning normally. Our teams continuously monitored the environment throughout the event and no further concerns have been identified. We will continue monitoring to ensure ongoing stability. AWS Status Page: https://health.aws.amazon.com/health/status Thank you for your patience and understanding.
What our independent monitoring saw
Our independent monitoring of Sprinklr started after this incident, so this report is based on Sprinklr's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Sprinklr's overall reliability
Sprinklr has a reliability score of 45.2/100, with 98.32% effective uptime and 8 incidents over the last 90 days.
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