Sprinklr outage on Apr 23, 2026

What happened

Sprinklr reported a partial outage starting Apr 23, 2026, 12:18 UTC, affecting EMEA (Prod15). It was marked resolved at Apr 23, 2026, 14:50 UTC.

• The incident lasted 2h 32m from first report to resolution.
• Sprinklr had reported 4 other partial or major outages in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Sprinklr

Hi Team, The issue impacting data retrieval and updates across multiple services has now been fully resolved, and all services are operating normally. Our engineering team has addressed the problem, and systems are functioning as expected. We will continue to monitor to ensure stability. If you notice any further issues or need assistance, please feel free to reach out to our support team.

Read Sprinklr's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Sprinklr started after this incident, so this report is based on Sprinklr's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageIncodeApr 23, 2026, 01:12 UTC

  Argentina Government is having intermitences.

• Major outageTimelyApr 23, 2026, 07:16 UTC

  Timely applications have unexpected challenges

• Partial outageWireApr 23, 2026, 08:33 UTC

  Federated group calls may not connect

• Major outageSmokeballApr 23, 2026, 13:17 UTC

  Smokeball documents not loading

• Partial outagebeehiivApr 23, 2026, 20:51 UTC

  Major outage - websites and admin are not available

Sprinklr's overall reliability

Full Sprinklr reliability report and live status → · Most reliable Sprinklr alternatives →