Outage report · Partial outage
Stayntouch outage on Dec 7, 2019
Performance degradation and intermittent access issue
What happened
Stayntouch reported a partial outage starting Dec 7, 2019, 23:46 UTC, affecting Stayntouch PMS, Stayntouch Guest Mobility, Stayntouch Guest Kiosk, Reports, Interfaces. It was marked resolved at Dec 11, 2019, 19:54 UTC.
- The incident lasted 3d 20h from first report to resolution.
- It was the longest significant outage Stayntouch reported in the 12 months up to it.
- Stayntouch had reported no other partial or major outages in the 90 days before it.
Latest update from Stayntouch
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Stayntouch started after this incident, so this report is based on Stayntouch's status page.
Stayntouch's overall reliability
Stayntouch has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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