SugarSync outage on Apr 15, 2026

What happened

SugarSync reported a major outage starting Apr 15, 2026, 17:11 UTC, affecting Web Application, Two-Factor Authentication (2FA), SugarSync.com Main Website. It was marked resolved at Apr 16, 2026, 14:18 UTC.

• The incident lasted 21h 7m from first report to resolution.
• SugarSync had reported 1 other partial or major outage in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SugarSync

Our engineers have fully resolved the issue affecting connectivity and access to SugarSync.

Read SugarSync's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageChili PiperApr 15, 2026, 13:56 UTC

  Routing Failures Due to Rule Processing Issues

• Partial outagePersonioApr 15, 2026, 14:00 UTC

  Overtime payouts are not displayed in the Preliminary Payroll

• Partial outageSurveyMonkeyApr 15, 2026, 14:23 UTC

  Low survey completion rate for RewardsApp Surveys with Advanced-Logic

• Major outageAgorapulseApr 15, 2026, 19:59 UTC

  LinkedIn publishing errors

• Major outageAfterShipApr 15, 2026, 20:10 UTC

  Carrier Royal mail [Slug:royal-mai] is currently unavailable. Start Time: 2026/04/15 @ 8:00 PM UTC - End Time: 2026/04/16 @ 5:00 AM UTC

SugarSync's overall reliability

Full SugarSync reliability report and live status → · Most reliable SugarSync alternatives →