Outage report · Partial outage

Tidio outage on Aug 26, 2024

Connectivity issues for some users

SeverityPartial outage
StartedAug 26, 2024, 10:44UTC
ResolvedAug 26, 2024, 13:56UTC
Duration3h 12m

What happened

Tidio reported a partial outage starting Aug 26, 2024, 10:44 UTC, affecting Chat widget, Web & Desktop application, API, WebSocket. It was marked resolved at Aug 26, 2024, 13:56 UTC.

  • The incident lasted 3h 12m from first report to resolution.
  • Tidio had reported 1 other partial or major outage in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Tidio

This incident has been resolved.

Read Tidio's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Tidio started after this incident, so this report is based on Tidio's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Tidio's overall reliability

95.7/100

Tidio has a reliability score of 95.7/100, with 99.98% effective uptime and 1 incidents over the last 90 days.

Visit Tidio ↗

Full Tidio reliability report and live status → · Most reliable Tidio alternatives →