Live status & reliability report
Tidio status, outages & reliability
Tidio is a live chat, chatbot and help desk tool for small online businesses, headquartered in Szczecin, Poland and San Francisco.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Tidio had 99.98% effective uptime across 1 status page incident, resolving them in 1h 54m on average.
Is Tidio down right now?
No, Tidio is up and running.
- Tidio's status page reports all systems operational. Checked .
- All 3 Tidio pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Tidio's reliability
- Over the past 12 months, Tidio published 9 incidents on its status page, 4 of them partial or major outages.
- Its longest outage on record in that time was “Issues with ticketing (emails)” on Jul 1, 2026, which lasted 6h 6m.
- The part of Tidio most often affected was Web & Desktop application (5 of 9 incidents).
- Tidio reported 1 incident in the last 90 days, down from 3 in the 90 days before.
- Incidents most often began on a Thursday (3 of 9, UTC).
- Tidio's 90-day uptime of 99.98% is above the average for help desk platforms (99.66%).
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Tidio's public pages, measured by our probes.
Score trend
Daily reliability score (rolling 90-day window).
Tidio incident history (last 90 days)
- Degraded performanceOct 28, 2026 · resolved in 1h 54m
Webhook events not being delivered
Affected: API
Source: Tidio status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Tidio pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Sign-in page | Up | 100% | 287 ms |
| Homepage | Up | 100% | 645 ms |
| Help desk product page | Up | 100% | 677 ms |
How Tidio compares
Tidio status FAQ
Is Tidio down right now?
No, Tidio is up and running. Tidio's status page currently reports all systems operational, and all 3 of the Tidio pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Tidio?
Tidio has a reliability score of 95.7 out of 100, ranking #4 of 13 help desk platforms. Over the last 90 days it had 99.98% effective uptime.
How often does Tidio have outages?
Tidio published 1 incident on its status page in the last 90 days (0 partial or major outages) and 9 in the past 12 months.
How long do Tidio outages last?
Tidio resolves incidents in 1h 54m on average. Its longest outage in the past year lasted 6h 6m, on Jul 1, 2026.
Does Tidio have a status page?
Yes. Tidio's official status page is status.tidio.com. We read it every five minutes and keep its full incident history.