Outage report · Major outage

Toast outage on Dec 5, 2025

Toast Status Update

SeverityMajor outage
StartedDec 5, 2025, 09:03UTC
ResolvedDec 5, 2025, 10:01UTC
Duration59m

What happened

Toast reported a major outage starting Dec 5, 2025, 09:03 UTC, affecting Toast POS app, POS Web application, Payroll Web application, Online Ordering, Mobile Dining Solutions (MDS). It was marked resolved at Dec 5, 2025, 10:01 UTC.

  • The incident lasted 59m from first report to resolution.
  • Toast had reported 3 other partial or major outages in the 90 days before it.
  • 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Toast

This incident has been resolved and Toast Systems have returned to normal. Now that you’re back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant. https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online Thank you for your patience.

Read Toast's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Toast started after this incident, so this report is based on Toast's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Toast's overall reliability

53.5/100

Toast has a reliability score of 53.5/100, with 98.67% effective uptime and 14 incidents over the last 90 days.

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