Outage report · Major outage

Volusion outage on May 29, 2025

Some Stores Cannot Take Payments

SeverityMajor outage
StartedMay 29, 2025, 15:12UTC
ResolvedJun 13, 2025, 18:28UTC
Duration15d 3h

What happened

Volusion reported a major outage starting May 29, 2025, 15:12 UTC, affecting Payment Gateway Services. It was marked resolved at Jun 13, 2025, 18:28 UTC.

  • The incident lasted 15d 3h from first report to resolution.
  • It was the longest significant outage Volusion reported in the 12 months up to it.
  • Volusion had reported 3 other partial or major outages in the 90 days before it.

Latest update from Volusion

This incident has been resolved.

Read Volusion's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Volusion started after this incident, so this report is based on Volusion's status page.

Volusion's overall reliability

51.0/100

Volusion has a reliability score of 51.0/100, with 98.81% effective uptime and 12 incidents over the last 90 days.

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