Outage report · Partial outage

Vonage Business Communications outage on Jul 31, 2025

Contacts & Call Dashboard not loading in Desktop app

SeverityPartial outage
StartedJul 31, 2025, 19:38UTC
ResolvedAug 1, 2025, 00:40UTC
Duration5h 1m

What happened

Vonage Business Communications reported a partial outage starting Jul 31, 2025, 19:38 UTC, affecting Desktop App. It was marked resolved at Aug 1, 2025, 00:40 UTC.

  • The incident lasted 5h 1m from first report to resolution.
  • Vonage Business Communications had reported 1 other partial or major outage in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Vonage Business Communications

We have resolved the intermittent issues with loading contacts in the call dashboard and desktop app. If you are still having an issue, please contact us.

Read Vonage Business Communications's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Vonage Business Communications started after this incident, so this report is based on Vonage Business Communications's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Vonage Business Communications's overall reliability

73.0/100

Vonage Business Communications has a reliability score of 73.0/100, with 99.72% effective uptime and 3 incidents over the last 90 days.

Visit Vonage Business Communications ↗

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