Outage report · Partial outage
QuickBooks Payroll outage on Jul 31, 2025
QuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooks
What happened
QuickBooks Payroll reported a partial outage starting Jul 31, 2025, 16:06 UTC, affecting United States, Canada. It was marked resolved at Aug 1, 2025, 04:32 UTC.
- The incident lasted 12h 26m from first report to resolution.
- It was the longest significant outage QuickBooks Payroll reported in the 12 months up to it.
- QuickBooks Payroll had reported 1 other partial or major outage in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from QuickBooks Payroll
Earlier today, some users experienced issues with QuickBooks Desktop features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
What our independent monitoring saw
Our independent monitoring of QuickBooks Payroll started after this incident, so this report is based on QuickBooks Payroll's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
QuickBooks Payroll's overall reliability
QuickBooks Payroll has a reliability score of 92.4/100, with 99.94% effective uptime and 3 incidents over the last 90 days.
Visit QuickBooks Payroll ↗Full QuickBooks Payroll reliability report and live status → · Most reliable QuickBooks Payroll alternatives →
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