Outage report · Major outage
Webflow outage on Sep 21, 2026
[RESOLVED] Reports of form submission notification emails not being delivered for some customers
What happened
Webflow reported a major outage starting Sep 21, 2026, 00:45 UTC, affecting Email Notifications. It was marked resolved at Sep 22, 2026, 17:05 UTC.
- The incident lasted 1d 16h from first report to resolution.
- It was the longest significant outage Webflow reported in the 12 months up to it.
- Webflow had reported 2 other partial or major outages in the 90 days before it.
- 4 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Webflow
This incident is now resolved. Form submission notification emails were impacted between 00:46 UTC on September 21 and 15:33 UTC on September 22. New form submissions are now triggering notification emails as expected. During this time, form submissions continued to be received and saved as expected, and webhook delivery was unaffected. Notification emails that were not delivered during the affected timeframe will not be delivered retroactively. Affected customers can review submissions from this timeframe via: - the Forms tab in Site settings - the data_forms MCP tool - the Form Submissions API endpoints We appreciate your patience while we worked with our upstream provider to resolve this issue.
What our independent monitoring saw
Our independent monitoring of Webflow started after this incident, so this report is based on Webflow's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Webflow's overall reliability
Webflow has a reliability score of 48.2/100, with 97.95% effective uptime and 8 incidents over the last 90 days.
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