Outage report · Partial outage
When I Work outage on May 22, 2025
Performance Issue
SeverityPartial outage
StartedMay 22, 2025, 00:08UTC
ResolvedMay 23, 2025, 15:20UTC
Duration1d 15h
What happened
When I Work reported a partial outage starting May 22, 2025, 00:08 UTC, affecting Web App, Login, Website. It was marked resolved at May 23, 2025, 15:20 UTC.
- The incident lasted 1d 15h from first report to resolution.
- It was the 2nd longest of 5 significant outages When I Work reported in the 12 months up to it.
- When I Work had reported 2 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from When I Work
The technical issues affecting parts of When I Work across web, Android, and iOS have been resolved and everything is working normally. Thank you so much for your patience—we sincerely apologize for the disruption.
What our independent monitoring saw
Our independent monitoring of When I Work started after this incident, so this report is based on When I Work's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
When I Work's overall reliability
100.0/100
When I Work has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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