SMS & Voice APIs · reliability comparison
Africa's Talking vs Sinch: which is more reliable? (2026)
Africa's Talking is more reliable than Sinch, scoring 78.7 vs 61.1 out of 100. Over the last 90 days Africa's Talking reported 5 incidents and Sinch reported 20, with effective uptime of 99.80% and 99.40% respectively. Sinch resolves incidents faster on average (4h 51m).
Data updated Nov 1, 2026 · How we score
| Metric | Africa's Talking | Sinch |
|---|---|---|
| Reliability score | 78.7 | 61.1 |
| Rank (SMS & voice APIs) | #4 | #7 |
| Uptime (90 days) | 99.80% | 99.40% |
| Incidents (90 days) | 5 | 20 |
| Partial / major outages | 3 | 3 |
| Avg time to resolve | 6h 12m | 4h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Africa's Talking and Sinch differ
- Sinch reported 4× as many incidents as Africa's Talking over the last 90 days (20 vs 5).
- Sinch fixes problems faster: 4h 51m on average, against 6h 12m for Africa's Talking.
- Africa's Talking's longest outage on record lasted 7h 2m (Feb 17, 2026); Sinch's lasted 5h 56m (Jun 9, 2026).
90-day uptime
Africa's Talking
Sinch
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Africa's Talking incidents
- Partial outageSep 24, 2026 · resolved in 25m
Affected: Bulk, Airtime, USSD
- Degraded performanceSep 13, 2026 · resolved in 23h 21m
Affected: Voice
- Partial outageSep 4, 2026 · resolved in 24m
Affected: Bulk, Airtime, USSD
- Partial outageAug 27, 2026 · resolved in 40m
Outage on Outgoing SMS Requests
Affected: Bulk
- InformationalAug 7, 2026 · resolved in 7h 56m
Voice Service Down Time in Tanzania
Affected: Voice
- InformationalJun 27, 2026 · resolved in 38d 3h
Affected: Voice
Recent Sinch incidents
- MaintenanceNov 1, 2026 · resolved (duration not published)
- MaintenanceOct 29, 2026 · resolved in 15m
- MaintenanceOct 29, 2026 · resolved in 4h
- MaintenanceOct 27, 2026 · resolved in 2h 1m
- MaintenanceOct 26, 2026 · resolved (duration not published)
- MaintenanceOct 26, 2026 · resolved in 1h