Live status & reliability report
Sinch status, outages & reliability
Sinch is a Stockholm-based communications platform offering SMS, voice, verification and conversational messaging APIs.
Data updated Nov 2, 2026 · score recalculated
Over the last 90 days Sinch had 99.40% effective uptime across 20 status page incidents (3 partial or major outages), resolving them in 4h 51m on average.
Is Sinch down right now?
No, Sinch is up and running.
- Sinch's status page reports scheduled maintenance in progress. Checked .
- All 3 Sinch pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Sinch's reliability
- Since May 31, 2026, the earliest date its published history covers, Sinch published 33 incidents on its status page, 5 of them partial or major outages.
- Its longest outage on record in that time was “Landing Page connectivity” on Jun 9, 2026, which lasted 5h 56m.
- The part of Sinch most often affected was Numbers Administration (2 of 33 incidents).
- Incidents most often began on a Thursday (12 of 33, UTC).
- Sinch's 90-day uptime of 99.40% is above the average for SMS & voice APIs (98.58%).
- It resolves incidents faster than the typical SMS & voice API: 4h 51m on average, against a median of 5h 38m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Sinch's public pages, measured by our probes.
Score trend
Daily reliability score (rolling 90-day window).
Components currently affected
- SMS - EMEA: under maintenance
Sinch incident history (last 90 days)
- MaintenanceNov 2, 2026 · resolved (duration not published)
- MaintenanceNov 1, 2026 · resolved (duration not published)
- MaintenanceOct 29, 2026 · resolved in 15m
- MaintenanceOct 29, 2026 · resolved in 4h
- MaintenanceOct 27, 2026 · resolved in 2h 1m
- MaintenanceOct 26, 2026 · resolved (duration not published)
- MaintenanceOct 26, 2026 · resolved in 1h
- Partial outageOct 26, 2026 · resolved in 2h 32m
Service Degradation - Customer Dashboard and Account Balanceofficial update ↗
Affected: Payment, SMS - APAC, SMS Administration, SMS - EMEA, Numbers Administration, SMS - LATAM +10 more
- Degraded performanceOct 26, 2026 · resolved in 10m
Service Degredation - Lookup API
Affected: SMPP - US, ENUM US, HTTP - US, HTTP US, REST - US
- MaintenanceOct 26, 2026 · resolved in 10h
- MaintenanceOct 23, 2026 · resolved in 1h
[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - Routing Engine
- MaintenanceOct 22, 2026 · resolved in 2h
- MaintenanceOct 22, 2026 · resolved in 3h
- MaintenanceOct 22, 2026 · resolved in 3h 59m
- MaintenanceOct 22, 2026 · resolved in 1h
[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - database version update
- MaintenanceOct 21, 2026 · resolved in 8h
- MaintenanceOct 20, 2026 · resolved in 3h
- MaintenanceOct 19, 2026 · resolved in 1h
- MaintenanceOct 19, 2026 · resolved in 8h 1m
- MaintenanceOct 18, 2026 · resolved in 1d 6h
[Scheduled] Sinch Contact Pro Quarterly Maintenance - Americas
- MaintenanceOct 17, 2026 · resolved in 1d 5h
- MaintenanceOct 17, 2026 · resolved in 1d 6h
- MaintenanceOct 17, 2026 · resolved in 1d 6h
- MaintenanceOct 15, 2026 · resolved in 1h
- MaintenanceOct 15, 2026 · resolved in 1h
[Scheduled] Planned Maintenance - XMS AU Infrastructure Update
- MaintenanceOct 15, 2026 · resolved in 1h
[Scheduled] Planned Maintenance - XMS BR and CA Infrastructure Update
- MaintenanceOct 15, 2026 · resolved in 2h
[Scheduled] Sinch Internal Maintenance - EU Network Infrastructure
- MaintenanceOct 15, 2026 · resolved in 6h
- MaintenanceOct 15, 2026 · resolved in 4h 1m
- MaintenanceOct 14, 2026 · resolved in 1h
- MaintenanceOct 14, 2026 · resolved in 59m
[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - Voice Applications
- MaintenanceOct 14, 2026 · resolved in 7h
- MaintenanceOct 13, 2026 · resolved in 1h 4m
- MaintenanceOct 13, 2026 · resolved in 1h
- MaintenanceOct 13, 2026 · resolved in 6h 1m
- MaintenanceOct 13, 2026 · resolved in 7h
- MaintenanceOct 12, 2026 · resolved in 30m
- MaintenanceOct 9, 2026 · resolved in 1h
- MaintenanceOct 9, 2026 · resolved in 59m
- MaintenanceOct 9, 2026 · resolved in 1h 1m
- MaintenanceOct 9, 2026 · resolved in 1h
- MaintenanceOct 8, 2026 · resolved in 30m
- MaintenanceOct 8, 2026 · resolved in 6h
- MaintenanceOct 8, 2026 · resolved in 1h
[Scheduled] Sinch Emergency Maintenance - Elastic SIP Trunking - PIDF-LO
- MaintenanceOct 8, 2026 · resolved in 4h
- MaintenanceOct 8, 2026 · resolved in 9h
[Scheduled] External Maintenance - United States - 10DLC Provider
- MaintenanceOct 6, 2026 · resolved (duration not published)
[Scheduled] Emergency Maintenance - Legacy API Service Enhancement
- MaintenanceOct 6, 2026 · resolved in 6h
- MaintenanceOct 5, 2026 · resolved in 2h
[Scheduled] Sinch Internal Maintenance - IN1 Network Infrastructure
- MaintenanceOct 5, 2026 · resolved in 1h
- MaintenanceOct 3, 2026 · resolved in 4h
- InformationalOct 2, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 15m
Service Degradation - 10DLC Campaign Provisioning
Affected: Numbers Administration, US Campaigns
- InformationalOct 1, 2026 · resolved in <1m
- MaintenanceOct 1, 2026 · resolved in 2h 59m
[Scheduled] Sinch Internal Maintenance - US1 Network Infrastructure
- MaintenanceOct 1, 2026 · resolved in 3h 1m
[Scheduled] Sinch Internal Maintenance - US2 Network Infrastructure
- MaintenanceSep 30, 2026 · resolved in 30m
- MaintenanceSep 30, 2026 · resolved in 2h
- MaintenanceSep 30, 2026 · resolved in 1h 1m
- MaintenanceSep 29, 2026 · resolved in 7h 59m
- MaintenanceSep 29, 2026 · resolved in 1h
- MaintenanceSep 28, 2026 · resolved in 30m
- MaintenanceSep 25, 2026 · resolved in 2h 29m
- MaintenanceSep 25, 2026 · resolved in 2h 31m
- MaintenanceSep 25, 2026 · resolved in 7h 59m
- MaintenanceSep 25, 2026 · resolved in 1h
[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking- Call Routing Engine
- MaintenanceSep 24, 2026 · resolved in 2h
[Scheduled] Sinch Internal Maintenance - BR1 Network Infrastructure
- MaintenanceSep 24, 2026 · resolved in 8h
- MaintenanceSep 23, 2026 · resolved in 1h
[Scheduled] Sinch Emergency Maintenance - Elastic SIP Trunking SBCs
- MaintenanceSep 23, 2026 · resolved in 9h
- MaintenanceSep 23, 2026 · resolved in 1h
- MaintenanceSep 22, 2026 · resolved in 4h
- Major outageSep 22, 2026 · resolved in 2h 56m
Service Degradation – Calling – AP-Southeast-1official update ↗
Affected: Data Calling, Phone Calling (PSTN), Video Calling, SIP Trunk
- MaintenanceSep 22, 2026 · resolved in 9h
- MaintenanceSep 21, 2026 · resolved in 30m
- MaintenanceSep 19, 2026 · resolved in 2h
[Scheduled] Message Manager - Planned maintenance to upgrade servers hosting the platform
- MaintenanceSep 18, 2026 · resolved in 30m
- MaintenanceSep 17, 2026 · resolved in 2h
[Scheduled] Sinch Internal Maintenance - SG1 Network Infrastructure
- MaintenanceSep 17, 2026 · resolved in 1h 58m
[Scheduled] Sinch Internal Maintenance - BR1 Network Infrastructure
- MaintenanceSep 17, 2026 · resolved in 2h 30m
- MaintenanceSep 17, 2026 · resolved in 1h 1m
- MaintenanceSep 17, 2026 · resolved in 2h
[Scheduled] Sinch Internal Maintenance - EU2 Network Infrastructure
- MaintenanceSep 16, 2026 · resolved in 30m
- MaintenanceSep 14, 2026 · resolved in 2h
[Scheduled] Sinch Internal Maintenance - IN1 Network Infrastructure
- MaintenanceSep 14, 2026 · resolved in 2h
- MaintenanceSep 11, 2026 · resolved in 1h 31m
- MaintenanceSep 11, 2026 · resolved in 30m
- MaintenanceSep 10, 2026 · resolved in 3h
- MaintenanceSep 10, 2026 · resolved in 1h
- Partial outageSep 10, 2026 · resolved in 6m
- MaintenanceSep 10, 2026 · resolved in 2h
[Scheduled] Sinch Internal Maintenance - EU1 Network Infrastructure
- InformationalSep 9, 2026 · resolved in <1m
- MaintenanceSep 9, 2026 · resolved in 1h 1m
- InformationalSep 9, 2026 · resolved in <1m
- MaintenanceSep 9, 2026 · resolved in 31m
- Degraded performanceSep 9, 2026 · resolved in 2h 35m
- MaintenanceSep 9, 2026 · resolved in 1h
[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking- Call Routing Engine
- MaintenanceSep 8, 2026 · resolved in 1h
- MaintenanceSep 8, 2026 · resolved in 50m
- MaintenanceSep 8, 2026 · resolved in 1h
Source: Sinch status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Sinch pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Homepage | Up | 100% | 742 ms |
| Dashboard | Up | 100% | 131 ms |
| US SMS API host (unauthenticated) | Up | 100% | 341 ms |
How Sinch compares
Sinch status FAQ
Is Sinch down right now?
No, Sinch is up and running. Sinch's status page currently reports maintenance in progress, and all 3 of the Sinch pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Sinch?
Sinch has a reliability score of 61.1 out of 100, ranking #8 of 12 SMS & voice APIs. Over the last 90 days it had 99.40% effective uptime.
How often does Sinch have outages?
Sinch published 20 incidents on its status page in the last 90 days (3 partial or major outages) and 33 in the past 12 months.
How long do Sinch outages last?
Sinch resolves incidents in 4h 51m on average. Its longest outage in the past year lasted 5h 56m, on Jun 9, 2026.
Does Sinch have a status page?
Yes. Sinch's official status page is status.sinch.com. We read it every five minutes and keep its full incident history.