Project Management Software · reliability comparison
Asana vs Smartsheet: which is more reliable? (2026)
Asana is more reliable than Smartsheet, scoring 81.6 vs 59.5 out of 100. Over the last 90 days Asana reported 8 incidents and Smartsheet reported 8, with effective uptime of 99.80% and 99.00% respectively. Asana resolves incidents faster on average (1h 29m).
Data updated Nov 1, 2026 · How we score
| Metric | Asana | Smartsheet |
|---|---|---|
| Reliability score | 81.6 | 59.5 |
| Rank (project management tools) | #7 | #9 |
| Uptime (90 days) | 99.80% | 99.00% |
| Incidents (90 days) | 8 | 8 |
| Partial / major outages | 5 | 6 |
| Avg time to resolve | 1h 29m | 4h 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Asana and Smartsheet differ
- Smartsheet had 6 partial or major outages, compared with 5 for Asana.
- Asana fixes problems faster: 1h 29m on average, against 4h 50m for Smartsheet (3.3× quicker).
- Asana's longest outage on record lasted 2h 38m (Oct 23, 2026); Smartsheet's lasted 1d 6h (Mar 3, 2026).
90-day uptime
Asana
Smartsheet
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Asana incidents
- Partial outageOct 23, 2026 · resolved in 2h 38m
Background jobs partial outageofficial update ↗
Affected: Automations and Background Actions, Webhooks and Event Streams, Notifications
- Partial outageOct 21, 2026 · resolved in 37m
Affected: App, App, App, App, API, API +10 more
- Partial outageSep 30, 2026 · resolved in 50m
Affected: API, Mobile
- Degraded performanceSep 29, 2026 · resolved in 3h 12m
Affected: API
- Degraded performanceSep 21, 2026 · resolved in 1h 10m
Automations not running for EU users
Affected: Automations and Background Actions
- Degraded performanceSep 17, 2026 · resolved in 36m
Slow performance for a subset of Asana users
Affected: App, App, API, API, Mobile, Mobile +6 more
Recent Smartsheet incidents
- Degraded performanceOct 1, 2026 · resolved in 5h 23m
Both automated and manual approval workflows are currently failing to execute
Affected: In App Workflows
- Partial outageSep 21, 2026 · resolved in 5h 22m
Investigating blank page or error on Smartsheet Loginofficial update ↗
Affected: Smartsheet Login
- Partial outageSep 16, 2026 · resolved in 10h 26m
Salesforce connector is experiencing intermittent issuesofficial update ↗
Affected: Salesforce Connector, Customer Support Portal
- Partial outageSep 11, 2026 · resolved in 3h 9m
Smartsheet and Smartsheet Login Unavailable for Smartsheet USofficial update ↗
Affected: Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
- Major outageAug 27, 2026 · resolved in 2h 20m
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium appsofficial update ↗
Affected: Calendar, Smartsheet Login, Control Center, Sheets, Dynamic View, Reports +2 more
- Major outageAug 26, 2026 · resolved in 4h 55m
Sheets in Smartsheet US are failing to loadofficial update ↗
Affected: Resource Management, Control Center, AI Tools, Sheets, Dynamic View, Reports +2 more
Other project management tools to consider
- Teamwork.com · #1 · 100% uptime
- Hive · #2 · 99.97% uptime
- Linear · #3 · 99.92% uptime
- Basecamp · #4 · 99.95% uptime
See the full most reliable project management software ranking →