Hotel Property Management Systems · reliability comparison
Cloudbeds vs Guestline: which is more reliable? (2026)
Cloudbeds is more reliable than Guestline, scoring 100.0 vs 45.4 out of 100. Over the last 90 days Cloudbeds reported 0 incidents and Guestline reported 14, with effective uptime of 100% and 98.45% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Cloudbeds | Guestline |
|---|---|---|
| Reliability score | 100.0 | 45.4 |
| Rank (hotel PMS platforms) | — | #6 |
| Uptime (90 days) | 100% | 98.45% |
| Incidents (90 days) | 0 | 14 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 15h 25m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Cloudbeds and Guestline differ
- Cloudbeds reported no incidents in the last 90 days, while Guestline reported 14.
- Guestline had 2 partial or major outages, compared with 0 for Cloudbeds.
90-day uptime
Cloudbeds
Guestline
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Cloudbeds incidents
No incidents reported by Cloudbeds in the last 90 days.
Recent Guestline incidents
- Degraded performanceNov 1, 2026 · ongoing
Guestline Extended Channels: Card Details Not Present on Bookings
Affected: Guestline Distribution (Roomlynx)
- MaintenanceOct 29, 2026 · resolved in 1h
CRS Patch
- MaintenanceOct 29, 2026 · resolved in 30m
Infrastructure Security Update
- Degraded performanceOct 28, 2026 · resolved in 1d 9h
Guestline – Extended Channels – fully operational
Affected: Guestline Distribution (Roomlynx)
- MaintenanceOct 28, 2026 · resolved in 45m
EU - Scheduled Release Maintenance NO Downtime Required: Paytronix on 2026-10-28
- Degraded performanceOct 27, 2026 · resolved in 14h 20m
Affected: Access EPoS
Other hotel PMS platforms to consider
- RoomRaccoon · #1 · 99.99% uptime
- RMS Cloud · #2 · 99.87% uptime
- protel (Planet) · #3 · 99.83% uptime
- Apaleo · #4 · 99.62% uptime
See the full most reliable hotel property management systems ranking →