Veterinary Practice Management Software · reliability comparison
Covetrus Pulse vs PetDesk: which is more reliable? (2026)
PetDesk is more reliable than Covetrus Pulse, scoring 99.2 vs 74.7 out of 100. Over the last 90 days Covetrus Pulse reported 31 incidents and PetDesk reported 2, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Covetrus Pulse | PetDesk |
|---|---|---|
| Reliability score | 74.7 | 99.2 |
| Rank (veterinary practice management systems) | #8 | #1 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 31 | 2 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Covetrus Pulse and PetDesk differ
- Covetrus Pulse reported 15.5× as many incidents as PetDesk over the last 90 days (31 vs 2).
- Covetrus Pulse had 4 partial or major outages, compared with 0 for PetDesk.
90-day uptime
Covetrus Pulse
PetDesk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Covetrus Pulse incidents
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 28, 2026 · resolved (duration not published)
- Degraded performanceOct 26, 2026 · resolved (duration not published)
- Degraded performanceOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 20, 2026 · resolved (duration not published)
Recent PetDesk incidents
- InformationalSep 3, 2026 · resolved in 1h 48m
- InformationalAug 14, 2026 · resolved in 8m
Other veterinary practice management systems to consider
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
- Vetspire · #5 · 99.90% uptime
See the full most reliable veterinary practice management software ranking →