Veterinary Practice Management Software · reliability comparison
Covetrus Pulse vs Vetspire: which is more reliable? (2026)
Vetspire is more reliable than Covetrus Pulse, scoring 89.7 vs 74.7 out of 100. Over the last 90 days Covetrus Pulse reported 31 incidents and Vetspire reported 4, with effective uptime of 100% and 99.90% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Covetrus Pulse | Vetspire |
|---|---|---|
| Reliability score | 74.7 | 89.7 |
| Rank (veterinary practice management systems) | #8 | #5 |
| Uptime (90 days) | 100% | 99.90% |
| Incidents (90 days) | 31 | 4 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | — | 1h 40m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Covetrus Pulse and Vetspire differ
- Covetrus Pulse reported 7.8× as many incidents as Vetspire over the last 90 days (31 vs 4).
- Covetrus Pulse had 4 partial or major outages, compared with 2 for Vetspire.
90-day uptime
Covetrus Pulse
Vetspire
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Covetrus Pulse incidents
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Degraded performanceOct 28, 2026 · resolved (duration not published)
- Degraded performanceOct 26, 2026 · resolved (duration not published)
- Degraded performanceOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 20, 2026 · resolved (duration not published)
Recent Vetspire incidents
- Degraded performanceOct 22, 2026 · resolved in 2h 56m
Affected: Cubex
- Partial outageOct 9, 2026 · resolved in 1h 7m
Affected: CardConnect
- Major outageSep 16, 2026 · resolved in 58m
Affected: IDEXX VetConnectPlus & In-House Labs
- InformationalAug 19, 2026 · resolved in 4h 44m
Idexx WebPACS integration now requiring a test to be selected/inputted where previously not required
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →