Help Desk Software · reliability comparison
Crisp vs HubSpot Service Hub: which is more reliable? (2026)
HubSpot Service Hub is more reliable than Crisp, scoring 96.6 vs 90.0 out of 100. Over the last 90 days Crisp reported 0 incidents and HubSpot Service Hub reported 9, with effective uptime of 100% and 100% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | Crisp | HubSpot Service Hub |
|---|---|---|
| Reliability score | 90.0 | 96.6 |
| Rank (help desk platforms) | — | #3 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 9 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
Where Crisp and HubSpot Service Hub differ
- Crisp reported no incidents in the last 90 days, while HubSpot Service Hub reported 9.
90-day uptime
Crisp
HubSpot Service Hub
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Crisp incidents
No incidents reported by Crisp in the last 90 days.
Recent HubSpot Service Hub incidents
- InformationalNov 2, 2026 · resolved in 22m
- InformationalOct 23, 2026 · resolved in 2h 47m
Some HubSpot tools may be unavailable for some users
Affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation +5 more
- InformationalOct 2, 2026 · resolved in 1h 53m
HubSpot is experiencing issues
Affected: CRM, Marketing Tools, Chat & Automation
- InformationalSep 23, 2026 · resolved in 13m
- InformationalSep 8, 2026 · resolved in 59m
- InformationalSep 4, 2026 · resolved in 1h 20m
HubSpot is experiencing issues in the EU
Affected: Reports