Live status & reliability report
Hiver status, outages & reliability
Hiver is a help desk that runs inside Gmail and as a standalone app (Hiver Omni), based in Bengaluru, India and San Francisco.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Hiver had 99.99% effective uptime across 1 status page incident, resolving them in 8m on average.
Is Hiver down right now?
No, Hiver is up and running.
- Hiver's status page reports all systems operational. Checked .
- All 3 Hiver pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Hiver's reliability
- Over the past 12 months, Hiver published 9 incidents on its status page, 6 of them partial or major outages.
- Its longest outage on record in that time was “Hiver email synchronization is experiencing a downtime.” on May 4, 2026, which lasted 7h 54m.
- The part of Hiver most often affected was Email User Experience (6 of 9 incidents).
- Hiver reported 1 incident in the last 90 days, down from 3 in the 90 days before.
- Incidents most often began on a Tuesday (3 of 9, UTC).
- Hiver's 90-day uptime of 99.99% is above the average for help desk platforms (99.66%).
- It resolves incidents faster than the typical help desk platform: 8m on average, against a median of 1h 57m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Hiver's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Hiver incident history (last 90 days)
- Degraded performanceOct 29, 2026 · resolved in 8m
Hiver service disruption due to AWS outage
Affected: Email User Experience, Email User Experience, Email sync, Email Sync, Notification Services, Automation +14 more
Source: Hiver status page · last checked
Our independent monitoring
We check these public Hiver pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Web app | Up | 100% | 514 ms |
| Homepage | Up | 100% | 662 ms |
| Help center | Up | 100% | 341 ms |
How Hiver compares
Hiver status FAQ
Is Hiver down right now?
No, Hiver is up and running. Hiver's status page currently reports all systems operational, and all 3 of the Hiver pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Hiver?
Hiver has a reliability score of 98.9 out of 100, ranking #1 of 13 help desk platforms. Over the last 90 days it had 99.99% effective uptime.
How often does Hiver have outages?
Hiver published 1 incident on its status page in the last 90 days (0 partial or major outages) and 9 in the past 12 months.
How long do Hiver outages last?
Hiver resolves incidents in 8m on average. Its longest outage in the past year lasted 7h 54m, on May 4, 2026.
Does Hiver have a status page?
Yes. Hiver's official status page is status.hiverhq.com. We read it every five minutes and keep its full incident history.