Help Desk Software · reliability comparison
Crisp vs Zoho Desk: which is more reliable? (2026)
Zoho Desk is more reliable than Crisp, scoring 100.0 vs 90.0 out of 100. Over the last 90 days Crisp reported 0 incidents and Zoho Desk reported 0, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Crisp | Zoho Desk |
|---|---|---|
| Reliability score | 90.0 | 100.0 |
| Rank (help desk platforms) | — | — |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
90-day uptime
Crisp
Zoho Desk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Crisp incidents
No incidents reported by Crisp in the last 90 days.
Recent Zoho Desk incidents
No incidents reported by Zoho Desk in the last 90 days.
Other help desk platforms to consider
- Hiver · #1 · 99.99% uptime
- Kustomer · #2 · 99.99% uptime
- HubSpot Service Hub · #3 · 100% uptime
- Tidio · #4 · 99.98% uptime