Veterinary Practice Management Software · reliability comparison
DaySmart Vet (formerly Vetter) vs ezyVet: which is more reliable? (2026)
DaySmart Vet (formerly Vetter) is more reliable than ezyVet, scoring 80.4 vs 75.1 out of 100. Over the last 90 days DaySmart Vet (formerly Vetter) reported 1 incident and ezyVet reported 11, with effective uptime of 99.80% and 99.67% respectively. ezyVet resolves incidents faster on average (1h 46m).
Data updated Nov 1, 2026 · How we score
| Metric | DaySmart Vet (formerly Vetter) | ezyVet |
|---|---|---|
| Reliability score | 80.4 | 75.1 |
| Rank (veterinary practice management systems) | #6 | #7 |
| Uptime (90 days) | 99.80% | 99.67% |
| Incidents (90 days) | 1 | 11 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 8h 30m | 1h 46m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DaySmart Vet (formerly Vetter) and ezyVet differ
- ezyVet reported 11× as many incidents as DaySmart Vet (formerly Vetter) over the last 90 days (11 vs 1).
- ezyVet had 4 partial or major outages, compared with 1 for DaySmart Vet (formerly Vetter).
- ezyVet fixes problems faster: 1h 46m on average, against 8h 30m for DaySmart Vet (formerly Vetter) (4.8× quicker).
- DaySmart Vet (formerly Vetter)'s longest outage on record lasted 1d (Nov 18, 2025); ezyVet's lasted 7h 7m (Aug 7, 2026).
90-day uptime
DaySmart Vet (formerly Vetter)
ezyVet
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DaySmart Vet (formerly Vetter) incidents
- Partial outageAug 10, 2026 · resolved in 8h 30m
Slowness Issue - 08/10official update ↗
Affected: VetterSoftware.com
Recent ezyVet incidents
- Partial outageSep 24, 2026 · resolved in 2h 28m
CUBEX Integration Issueofficial update ↗
Affected: Cubex
- Degraded performanceSep 21, 2026 · resolved in 16m
Delays in some data being updated in Vello to USW2 ezyVet sites
Affected: ezyVet Vello
- Partial outageSep 18, 2026 · resolved in 1h 1m
ezyVet - General Outage - USE1
Affected: ezyVet Software: USA and Canada Central/East
- Degraded performanceSep 3, 2026 · resolved in 2h 2m
ezyVet - AWS outage - Potential impact for ezyVet customers in USW2
Affected: ezyVet Software: USA and Canada West
- Degraded performanceAug 26, 2026 · resolved in 20m
ezyVet Performance Issues - APSE2
Affected: ezyVet Software: Australia, ezyVet Software: New Zealand
- Degraded performanceAug 17, 2026 · resolved in 55m
ezyVet Performance Issue - USE1
Affected: ezyVet Software: USA and Canada Central/East
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →