Veterinary Practice Management Software · reliability comparison
DaySmart Vet (formerly Vetter) vs Otto: which is more reliable? (2026)
Otto is more reliable than DaySmart Vet (formerly Vetter), scoring 98.4 vs 80.4 out of 100. Over the last 90 days DaySmart Vet (formerly Vetter) reported 1 incident and Otto reported 1, with effective uptime of 99.80% and 100% respectively. Otto resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | DaySmart Vet (formerly Vetter) | Otto |
|---|---|---|
| Reliability score | 80.4 | 98.4 |
| Rank (veterinary practice management systems) | #6 | #2 |
| Uptime (90 days) | 99.80% | 100% |
| Incidents (90 days) | 1 | 1 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 8h 30m | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DaySmart Vet (formerly Vetter) and Otto differ
- Otto fixes problems faster: <1m on average, against 8h 30m for DaySmart Vet (formerly Vetter) (Infinity× quicker).
- DaySmart Vet (formerly Vetter)'s longest outage on record lasted 1d (Nov 18, 2025); Otto's lasted 1h 17m (May 18, 2026).
90-day uptime
DaySmart Vet (formerly Vetter)
Otto
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DaySmart Vet (formerly Vetter) incidents
- Partial outageAug 10, 2026 · resolved in 8h 30m
Slowness Issue - 08/10official update ↗
Affected: VetterSoftware.com
Recent Otto incidents
- Partial outageOct 4, 2026 · resolved in <1m
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
- Vetspire · #5 · 99.90% uptime
See the full most reliable veterinary practice management software ranking →