Veterinary Practice Management Software · reliability comparison
DaySmart Vet (formerly Vetter) vs PetDesk: which is more reliable? (2026)
PetDesk is more reliable than DaySmart Vet (formerly Vetter), scoring 99.2 vs 80.4 out of 100. Over the last 90 days DaySmart Vet (formerly Vetter) reported 1 incident and PetDesk reported 2, with effective uptime of 99.80% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | DaySmart Vet (formerly Vetter) | PetDesk |
|---|---|---|
| Reliability score | 80.4 | 99.2 |
| Rank (veterinary practice management systems) | #6 | #1 |
| Uptime (90 days) | 99.80% | 100% |
| Incidents (90 days) | 1 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 8h 30m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DaySmart Vet (formerly Vetter) and PetDesk differ
- PetDesk reported 2× as many incidents as DaySmart Vet (formerly Vetter) over the last 90 days (2 vs 1).
- DaySmart Vet (formerly Vetter) had 1 partial or major outage, compared with 0 for PetDesk.
- DaySmart Vet (formerly Vetter)'s longest outage on record lasted 1d (Nov 18, 2025); PetDesk's lasted 5h 6m (Nov 18, 2025).
90-day uptime
DaySmart Vet (formerly Vetter)
PetDesk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DaySmart Vet (formerly Vetter) incidents
- Partial outageAug 10, 2026 · resolved in 8h 30m
Slowness Issue - 08/10official update ↗
Affected: VetterSoftware.com
Recent PetDesk incidents
- InformationalSep 3, 2026 · resolved in 1h 48m
- InformationalAug 14, 2026 · resolved in 8m
Other veterinary practice management systems to consider
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
- Vetspire · #5 · 99.90% uptime
See the full most reliable veterinary practice management software ranking →