Veterinary Practice Management Software · reliability comparison
DaySmart Vet (formerly Vetter) vs Vetspire: which is more reliable? (2026)
Vetspire is more reliable than DaySmart Vet (formerly Vetter), scoring 89.7 vs 80.4 out of 100. Over the last 90 days DaySmart Vet (formerly Vetter) reported 1 incident and Vetspire reported 4, with effective uptime of 99.80% and 99.90% respectively. Vetspire resolves incidents faster on average (1h 40m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | DaySmart Vet (formerly Vetter) | Vetspire |
|---|---|---|
| Reliability score | 80.4 | 89.7 |
| Rank (veterinary practice management systems) | #6 | #5 |
| Uptime (90 days) | 99.80% | 99.90% |
| Incidents (90 days) | 1 | 4 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 8h 30m | 1h 40m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DaySmart Vet (formerly Vetter) and Vetspire differ
- Vetspire reported 4× as many incidents as DaySmart Vet (formerly Vetter) over the last 90 days (4 vs 1).
- Vetspire had 2 partial or major outages, compared with 1 for DaySmart Vet (formerly Vetter).
- Vetspire fixes problems faster: 1h 40m on average, against 8h 30m for DaySmart Vet (formerly Vetter) (5.1× quicker).
- DaySmart Vet (formerly Vetter)'s longest outage on record lasted 1d (Nov 18, 2025); Vetspire's lasted 1d 22h (Mar 30, 2026).
90-day uptime
DaySmart Vet (formerly Vetter)
Vetspire
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DaySmart Vet (formerly Vetter) incidents
- Partial outageAug 10, 2026 · resolved in 8h 30m
Affected: VetterSoftware.com
Recent Vetspire incidents
- Degraded performanceOct 22, 2026 · resolved in 2h 56m
Affected: Cubex
- Partial outageOct 9, 2026 · resolved in 1h 7m
Affected: CardConnect
- Major outageSep 16, 2026 · resolved in 58m
Affected: IDEXX VetConnectPlus & In-House Labs
- InformationalAug 19, 2026 · resolved in 4h 44m
Idexx WebPACS integration now requiring a test to be selected/inputted where previously not required
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →