E-Signature Software · reliability comparison
Dropbox Sign vs SignNow: which is more reliable? (2026)
SignNow is more reliable than Dropbox Sign, scoring 98.9 vs 90.9 out of 100. Over the last 90 days Dropbox Sign reported 2 incidents and SignNow reported 1, with effective uptime of 99.94% and 99.99% respectively. SignNow resolves incidents faster on average (8m).
Data updated Nov 1, 2026 · How we score
| Metric | Dropbox Sign | SignNow |
|---|---|---|
| Reliability score | 90.9 | 98.9 |
| Rank (e-signature tools) | #6 | #5 |
| Uptime (90 days) | 99.94% | 99.99% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 48m | 8m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Dropbox Sign and SignNow differ
- Dropbox Sign reported 2× as many incidents as SignNow over the last 90 days (2 vs 1).
- SignNow fixes problems faster: 8m on average, against 3h 48m for Dropbox Sign (27.8× quicker).
- Dropbox Sign's longest outage on record lasted 3h 12m (Jan 2, 2026); SignNow's lasted 5h 9m (Mar 11, 2026).
90-day uptime
Dropbox Sign
SignNow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Dropbox Sign incidents
- Degraded performanceAug 31, 2026 · resolved in 53m
Affected: Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign
- Degraded performanceAug 21, 2026 · resolved in 6h 43m
We are currently experiencing issues with our Salesforce integration
Affected: Salesforce
Recent SignNow incidents
- Degraded performanceSep 4, 2026 · resolved in 8m
University SignNow Unavailable
Affected: Web