Live status & reliability report
Dropbox Sign status, outages & reliability
Dropbox Sign, formerly HelloSign, is the electronic signature product of Dropbox, Inc., based in San Francisco, California.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Dropbox Sign had 99.94% effective uptime across 2 status page incidents, resolving them in 3h 48m on average.
Is Dropbox Sign down right now?
No, Dropbox Sign is up and running.
- Dropbox Sign's status page reports all systems operational. Checked .
- All 3 Dropbox Sign pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Dropbox Sign's reliability
- Over the past 12 months, Dropbox Sign published 10 incidents on its status page, 1 of them partial or major outages.
- Its longest outage on record in that time was “Dropbox Sign is experiencing an outage.” on Jan 2, 2026, which lasted 3h 12m.
- The part of Dropbox Sign most often affected was Send signature requests (5 of 10 incidents).
- Incidents most often began on a Friday (4 of 10, UTC).
- Dropbox Sign's 90-day uptime of 99.94% is above the average for e-signature tools (99.70%).
- It resolves incidents faster than the typical e-signature tool: 3h 48m on average, against a median of 4h 24m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Dropbox Sign's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Dropbox Sign incident history (last 90 days)
- Degraded performanceAug 31, 2026 · resolved in 53m
Affected: Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign
- Degraded performanceAug 21, 2026 · resolved in 6h 43m
We are currently experiencing issues with our Salesforce integration
Affected: Salesforce
Source: Dropbox Sign status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Dropbox Sign pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Web app login | Up | 100% | 338 ms |
| API (unauthenticated) | Up | 100% | 278 ms |
| Homepage | Up | 100% | 216 ms |
How Dropbox Sign compares
Dropbox Sign status FAQ
Is Dropbox Sign down right now?
No, Dropbox Sign is up and running. Dropbox Sign's status page currently reports all systems operational, and all 3 of the Dropbox Sign pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Dropbox Sign?
Dropbox Sign has a reliability score of 90.9 out of 100, ranking #6 of 11 e-signature tools. Over the last 90 days it had 99.94% effective uptime.
How often does Dropbox Sign have outages?
Dropbox Sign published 2 incidents on its status page in the last 90 days (0 partial or major outages) and 10 in the past 12 months.
How long do Dropbox Sign outages last?
Dropbox Sign resolves incidents in 3h 48m on average. Its longest outage in the past year lasted 3h 12m, on Jan 2, 2026.
Does Dropbox Sign have a status page?
Yes. Dropbox Sign's official status page is status.hellosign.com. We read it every five minutes and keep its full incident history.