E-Signature Software · reliability comparison
Dropbox Sign vs SignWell: which is more reliable? (2026)
SignWell is more reliable than Dropbox Sign, scoring 100.0 vs 90.9 out of 100. Over the last 90 days Dropbox Sign reported 2 incidents and SignWell reported 0, with effective uptime of 99.94% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Dropbox Sign | SignWell |
|---|---|---|
| Reliability score | 90.9 | 100.0 |
| Rank (e-signature tools) | #6 | #4 |
| Uptime (90 days) | 99.94% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 48m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Dropbox Sign and SignWell differ
- SignWell reported no incidents in the last 90 days, while Dropbox Sign reported 2.
- Dropbox Sign's longest outage on record lasted 3h 12m (Jan 2, 2026); SignWell's lasted 6h 19m (Nov 18, 2025).
90-day uptime
Dropbox Sign
SignWell
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Dropbox Sign incidents
- Degraded performanceAug 31, 2026 · resolved in 53m
Affected: Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign
- Degraded performanceAug 21, 2026 · resolved in 6h 43m
We are currently experiencing issues with our Salesforce integration
Affected: Salesforce
Recent SignWell incidents
No incidents reported by SignWell in the last 90 days.