E-Signature Software · reliability comparison
Dropbox Sign vs Yousign: which is more reliable? (2026)
Dropbox Sign is more reliable than Yousign, scoring 90.9 vs 64.2 out of 100. Over the last 90 days Dropbox Sign reported 2 incidents and Yousign reported 9, with effective uptime of 99.94% and 99.50% respectively. Dropbox Sign resolves incidents faster on average (3h 48m).
Data updated Nov 1, 2026 · How we score
| Metric | Dropbox Sign | Yousign |
|---|---|---|
| Reliability score | 90.9 | 64.2 |
| Rank (e-signature tools) | #6 | #9 |
| Uptime (90 days) | 99.94% | 99.50% |
| Incidents (90 days) | 2 | 9 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | 3h 48m | 6h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Dropbox Sign and Yousign differ
- Yousign reported 4.5× as many incidents as Dropbox Sign over the last 90 days (9 vs 2).
- Yousign had 3 partial or major outages, compared with 0 for Dropbox Sign.
- Dropbox Sign fixes problems faster: 3h 48m on average, against 6h 37m for Yousign.
- Dropbox Sign's longest outage on record lasted 3h 12m (Jan 2, 2026); Yousign's lasted 6h 6m (Dec 18, 2025).
90-day uptime
Dropbox Sign
Yousign
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Dropbox Sign incidents
- Degraded performanceAug 31, 2026 · resolved in 53m
Affected: Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign
- Degraded performanceAug 21, 2026 · resolved in 6h 43m
We are currently experiencing issues with our Salesforce integration
Affected: Salesforce
Recent Yousign incidents
- Degraded performanceOct 16, 2026 · resolved in 19m
Delays in processing simple and advanced electronic seals
Affected: API V3 - https://api.yousign.app
- Partial outageOct 16, 2026 · resolved in 25m
Identity verification unavailable for AES and Verify
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- Partial outageOct 7, 2026 · resolved in 5h 40m
Degraded performance on Yousign v3 (API and web application)official update ↗
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- InformationalOct 2, 2026 · resolved in 2d 1h
Degraded access for some users on the Orange network
Affected: API V2 - https://api.yousign.com, APP V3 - https://yousign.app, APP V2 - https://webapp.yousign.com, API V3 - https://api.yousign.app
- Partial outageSep 14, 2026 · resolved in 1h 42m
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- Degraded performanceSep 4, 2026 · resolved in 8h 36m
Delayed or failed email delivery to Microsoft sender addresses
Affected: Youtrust Notification Providers