Veterinary Practice Management Software · reliability comparison
ezyVet vs Instinct: which is more reliable? (2026)
Instinct is more reliable than ezyVet, scoring 100.0 vs 75.1 out of 100. Over the last 90 days ezyVet reported 11 incidents and Instinct reported 0, with effective uptime of 99.67% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ezyVet | Instinct |
|---|---|---|
| Reliability score | 75.1 | 100.0 |
| Rank (veterinary practice management systems) | #7 | — |
| Uptime (90 days) | 99.67% | 100% |
| Incidents (90 days) | 11 | 0 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 1h 46m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ezyVet and Instinct differ
- Instinct reported no incidents in the last 90 days, while ezyVet reported 11.
- ezyVet had 4 partial or major outages, compared with 0 for Instinct.
90-day uptime
ezyVet
Instinct
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ezyVet incidents
- Partial outageSep 24, 2026 · resolved in 2h 28m
Affected: Cubex
- Degraded performanceSep 21, 2026 · resolved in 16m
Delays in some data being updated in Vello to USW2 ezyVet sites
Affected: ezyVet Vello
- Partial outageSep 18, 2026 · resolved in 1h 1m
ezyVet - General Outage - USE1
Affected: ezyVet Software: USA and Canada Central/East
- Degraded performanceSep 3, 2026 · resolved in 2h 2m
ezyVet - AWS outage - Potential impact for ezyVet customers in USW2
Affected: ezyVet Software: USA and Canada West
- Degraded performanceAug 26, 2026 · resolved in 20m
ezyVet Performance Issues - APSE2
Affected: ezyVet Software: Australia, ezyVet Software: New Zealand
- Degraded performanceAug 17, 2026 · resolved in 55m
ezyVet Performance Issue - USE1
Affected: ezyVet Software: USA and Canada Central/East
Recent Instinct incidents
No incidents reported by Instinct in the last 90 days.
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →