Veterinary Practice Management Software · reliability comparison
ezyVet vs Vetspire: which is more reliable? (2026)
Vetspire is more reliable than ezyVet, scoring 89.7 vs 75.1 out of 100. Over the last 90 days ezyVet reported 11 incidents and Vetspire reported 4, with effective uptime of 99.67% and 99.90% respectively. Vetspire resolves incidents faster on average (1h 40m).
Data updated Nov 1, 2026 · How we score
| Metric | ezyVet | Vetspire |
|---|---|---|
| Reliability score | 75.1 | 89.7 |
| Rank (veterinary practice management systems) | #7 | #5 |
| Uptime (90 days) | 99.67% | 99.90% |
| Incidents (90 days) | 11 | 4 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | 1h 46m | 1h 40m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ezyVet and Vetspire differ
- ezyVet reported 2.8× as many incidents as Vetspire over the last 90 days (11 vs 4).
- ezyVet had 4 partial or major outages, compared with 2 for Vetspire.
- ezyVet's longest outage on record lasted 7h 7m (Aug 7, 2026); Vetspire's lasted 1d 22h (Mar 30, 2026).
90-day uptime
ezyVet
Vetspire
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ezyVet incidents
- Partial outageSep 24, 2026 · resolved in 2h 28m
CUBEX Integration Issueofficial update ↗
Affected: Cubex
- Degraded performanceSep 21, 2026 · resolved in 16m
Delays in some data being updated in Vello to USW2 ezyVet sites
Affected: ezyVet Vello
- Partial outageSep 18, 2026 · resolved in 1h 1m
ezyVet - General Outage - USE1
Affected: ezyVet Software: USA and Canada Central/East
- Degraded performanceSep 3, 2026 · resolved in 2h 2m
ezyVet - AWS outage - Potential impact for ezyVet customers in USW2
Affected: ezyVet Software: USA and Canada West
- Degraded performanceAug 26, 2026 · resolved in 20m
ezyVet Performance Issues - APSE2
Affected: ezyVet Software: Australia, ezyVet Software: New Zealand
- Degraded performanceAug 17, 2026 · resolved in 55m
ezyVet Performance Issue - USE1
Affected: ezyVet Software: USA and Canada Central/East
Recent Vetspire incidents
- Degraded performanceOct 22, 2026 · resolved in 2h 56m
Affected: Cubex
- Partial outageOct 9, 2026 · resolved in 1h 7m
Affected: CardConnect
- Major outageSep 16, 2026 · resolved in 58m
Affected: IDEXX VetConnectPlus & In-House Labs
- InformationalAug 19, 2026 · resolved in 4h 44m
Idexx WebPACS integration now requiring a test to be selected/inputted where previously not required
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
See the full most reliable veterinary practice management software ranking →