Project Management Software · reliability comparison
Hive vs Smartsheet: which is more reliable? (2026)
Hive is more reliable than Smartsheet, scoring 92.7 vs 59.5 out of 100. Over the last 90 days Hive reported 5 incidents and Smartsheet reported 8, with effective uptime of 99.96% and 99.00% respectively. Hive resolves incidents faster on average (53m).
Data updated Nov 1, 2026 · How we score
| Metric | Hive | Smartsheet |
|---|---|---|
| Reliability score | 92.7 | 59.5 |
| Rank (project management tools) | #2 | #9 |
| Uptime (90 days) | 99.96% | 99.00% |
| Incidents (90 days) | 5 | 8 |
| Partial / major outages | 1 | 6 |
| Avg time to resolve | 53m | 4h 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Hive and Smartsheet differ
- Smartsheet reported 60% more incidents than Hive over the last 90 days (8 vs 5).
- Smartsheet had 6 partial or major outages, compared with 1 for Hive.
- Hive fixes problems faster: 53m on average, against 4h 50m for Smartsheet (5.5× quicker).
- Hive's longest outage on record lasted 6h 23m (Dec 8, 2025); Smartsheet's lasted 1d 6h (Mar 3, 2026).
90-day uptime
Hive
Smartsheet
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hive incidents
- Degraded performanceOct 22, 2026 · resolved in 1h 32m
Application performance bottleneck due to database issues
Affected: Web Application, Desktop Application, Mobile Application
- Degraded performanceOct 10, 2026 · resolved in 1h 14m
Weekend maintenance performance degradation
Affected: Web Application, Desktop Application, Mobile Application
- Partial outageAug 26, 2026 · resolved in 21m
Home Page widget loading issues
Affected: Web Application, Desktop Application
- Degraded performanceAug 26, 2026 · resolved in 15m
Home page and action loading issues
Affected: Web Application, Desktop Application
- Degraded performanceAug 4, 2026 · resolved in 1h 3m
Degraded Performance across Hive Services
Affected: Web Application, Document Proofing, Desktop Application, Messaging and Notifications, Mobile Application, Public API Services
Recent Smartsheet incidents
- Degraded performanceOct 1, 2026 · resolved in 5h 23m
Both automated and manual approval workflows are currently failing to execute
Affected: In App Workflows
- Partial outageSep 21, 2026 · resolved in 5h 22m
Investigating blank page or error on Smartsheet Loginofficial update ↗
Affected: Smartsheet Login
- Partial outageSep 16, 2026 · resolved in 10h 26m
Salesforce connector is experiencing intermittent issuesofficial update ↗
Affected: Salesforce Connector, Customer Support Portal
- Partial outageSep 11, 2026 · resolved in 3h 9m
Smartsheet and Smartsheet Login Unavailable for Smartsheet USofficial update ↗
Affected: Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
- Major outageAug 27, 2026 · resolved in 2h 20m
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium appsofficial update ↗
Affected: Calendar, Smartsheet Login, Control Center, Sheets, Dynamic View, Reports +2 more
- Major outageAug 26, 2026 · resolved in 4h 55m
Sheets in Smartsheet US are failing to loadofficial update ↗
Affected: Resource Management, Control Center, AI Tools, Sheets, Dynamic View, Reports +2 more
Other project management tools to consider
- Teamwork.com · #1 · 100% uptime
- Linear · #3 · 99.92% uptime
- Basecamp · #4 · 99.95% uptime
- Wrike · #5 · 100% uptime
See the full most reliable project management software ranking →