Hotel Property Management Systems · reliability comparison
innRoad vs RoomRaccoon: which is more reliable? (2026)
RoomRaccoon is more reliable than innRoad, scoring 97.1 vs 80.0 out of 100. Over the last 90 days innRoad reported 0 incidents and RoomRaccoon reported 2, with effective uptime of 100% and 99.99% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | innRoad | RoomRaccoon |
|---|---|---|
| Reliability score | 80.0 | 97.1 |
| Rank (hotel PMS platforms) | — | #1 |
| Uptime (90 days) | 100% | 99.99% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where innRoad and RoomRaccoon differ
- innRoad reported no incidents in the last 90 days, while RoomRaccoon reported 2.
90-day uptime
innRoad
RoomRaccoon
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent innRoad incidents
No incidents reported by innRoad in the last 90 days.
Recent RoomRaccoon incidents
- Degraded performanceOct 28, 2026 · resolved in 53m
Subscription Invoices Not Loading
Affected: app.roomraccoon.com, staging.roomraccoon.com
- InformationalSep 21, 2026 · resolved in <1m
Other hotel PMS platforms to consider
- RMS Cloud · #2 · 99.87% uptime
- protel (Planet) · #3 · 99.79% uptime
- Apaleo · #4 · 99.63% uptime
- Sirvoy · #5 · 99.32% uptime
See the full most reliable hotel property management systems ranking →