Veterinary Practice Management Software · reliability comparison
Instinct vs Otto: which is more reliable? (2026)
Instinct and Otto are effectively tied on reliability (100.0 vs 98.4). Over the last 90 days Instinct reported 0 incidents and Otto reported 1, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Instinct | Otto |
|---|---|---|
| Reliability score | 100.0 | 98.4 |
| Rank (veterinary practice management systems) | — | #2 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Instinct and Otto differ
- Instinct reported no incidents in the last 90 days, while Otto reported 1.
- Otto had 1 partial or major outage, compared with 0 for Instinct.
90-day uptime
Instinct
Otto
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Instinct incidents
No incidents reported by Instinct in the last 90 days.
Recent Otto incidents
- Partial outageOct 4, 2026 · resolved in <1m
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetstoria · #4 · 99.96% uptime
- Vetspire · #5 · 99.90% uptime
See the full most reliable veterinary practice management software ranking →