Veterinary Practice Management Software · reliability comparison
Otto vs Vetstoria: which is more reliable? (2026)
Otto is more reliable than Vetstoria, scoring 98.4 vs 90.3 out of 100. Over the last 90 days Otto reported 1 incident and Vetstoria reported 1, with effective uptime of 100% and 99.96% respectively. Otto resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Otto | Vetstoria |
|---|---|---|
| Reliability score | 98.4 | 90.3 |
| Rank (veterinary practice management systems) | #2 | #4 |
| Uptime (90 days) | 100% | 99.96% |
| Incidents (90 days) | 1 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | <1m | 5h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Otto and Vetstoria differ
- Otto had 1 partial or major outage, compared with 0 for Vetstoria.
- Otto fixes problems faster: <1m on average, against 5h 31m for Vetstoria (Infinity× quicker).
- Otto's longest outage on record lasted 1h 17m (May 18, 2026); Vetstoria's lasted 22h 8m (Feb 2, 2026).
90-day uptime
Otto
Vetstoria
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Otto incidents
- Partial outageOct 4, 2026 · resolved in <1m
Recent Vetstoria incidents
- Degraded performanceOct 21, 2026 · resolved in 5h 31m
Temporary Referral Attachment Restriction in Referral clinics due to PHP Vulnerability Mitigation
Affected: US Server, EU Server
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetspire · #5 · 99.90% uptime
- DaySmart Vet (formerly Vetter) · #6 · 99.80% uptime
See the full most reliable veterinary practice management software ranking →