Veterinary Practice Management Software · reliability comparison
Provet Cloud vs Vetstoria: which is more reliable? (2026)
Vetstoria is more reliable than Provet Cloud, scoring 90.3 vs 59.1 out of 100. Over the last 90 days Provet Cloud reported 15 incidents and Vetstoria reported 1, with effective uptime of 99.23% and 99.96% respectively. Vetstoria resolves incidents faster on average (5h 31m).
Data updated Nov 1, 2026 · How we score
| Metric | Provet Cloud | Vetstoria |
|---|---|---|
| Reliability score | 59.1 | 90.3 |
| Rank (veterinary practice management systems) | #10 | #4 |
| Uptime (90 days) | 99.23% | 99.96% |
| Incidents (90 days) | 15 | 1 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 6h 53m | 5h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Provet Cloud and Vetstoria differ
- Provet Cloud reported 15× as many incidents as Vetstoria over the last 90 days (15 vs 1).
- Provet Cloud had 2 partial or major outages, compared with 0 for Vetstoria.
- Vetstoria fixes problems faster: 5h 31m on average, against 6h 53m for Provet Cloud.
- Provet Cloud's longest outage on record lasted 1d 6h (Jan 22, 2026); Vetstoria's lasted 22h 8m (Feb 2, 2026).
90-day uptime
Provet Cloud
Vetstoria
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Provet Cloud incidents
- Degraded performanceOct 26, 2026 · ongoing
Mastercard payments taken on October 24th showing as Refunded
- Degraded performanceOct 26, 2026 · resolved in 1d 22h
Delays receiving emails in the shared inbox
Affected: EU
- Degraded performanceOct 17, 2026 · resolved in 3m
Elevated errors when loading Provet
Affected: Darwin
- Degraded performanceOct 13, 2026 · resolved in 1h 20m
Cannot add medicines to consultations
Affected: Pegasus, Enterprise, US, US Enterprise, EU, Darwin
- Degraded performanceOct 10, 2026 · resolved in <1m
Elevated errors when loading Provet
Affected: Darwin
- Major outageSep 30, 2026 · resolved in 40m
500 errors on some clinics in the US region
Affected: US
Recent Vetstoria incidents
- Degraded performanceOct 21, 2026 · resolved in 5h 31m
Temporary Referral Attachment Restriction in Referral clinics due to PHP Vulnerability Mitigation
Affected: US Server, EU Server
Other veterinary practice management systems to consider
- PetDesk · #1 · 100% uptime
- Otto · #2 · 100% uptime
- IDEXX Neo · #3 · 99.94% uptime
- Vetspire · #5 · 99.90% uptime
See the full most reliable veterinary practice management software ranking →