Hotel Property Management Systems · reliability comparison
ResNexus vs RoomRaccoon: which is more reliable? (2026)
ResNexus is more reliable than RoomRaccoon, scoring 100.0 vs 94.9 out of 100. Over the last 90 days ResNexus reported 0 incidents and RoomRaccoon reported 4, with effective uptime of 100% and 99.97% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | ResNexus | RoomRaccoon |
|---|---|---|
| Reliability score | 100.0 | 94.9 |
| Rank (hotel PMS platforms) | — | #1 |
| Uptime (90 days) | 100% | 99.97% |
| Incidents (90 days) | 0 | 4 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ResNexus and RoomRaccoon differ
- ResNexus reported no incidents in the last 90 days, while RoomRaccoon reported 4.
90-day uptime
ResNexus
RoomRaccoon
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ResNexus incidents
No incidents reported by ResNexus in the last 90 days.
Recent RoomRaccoon incidents
- Degraded performanceNov 2, 2026 · ongoing
Suspected spam bookings via Booking Engine
Affected: app.roomraccoon.com
- Degraded performanceNov 2, 2026 · ongoing
- Degraded performanceOct 28, 2026 · resolved in 53m
Subscription Invoices Not Loading
Affected: app.roomraccoon.com, staging.roomraccoon.com
- InformationalSep 21, 2026 · resolved in <1m
Other hotel PMS platforms to consider
- RMS Cloud · #2 · 99.87% uptime
- protel (Planet) · #3 · 99.83% uptime
- Apaleo · #4 · 99.60% uptime
- Sirvoy · #5 · 99.32% uptime
See the full most reliable hotel property management systems ranking →