Shipping & Fulfillment Software · reliability comparison
ShipEngine vs ShipStation: which is more reliable? (2026)
ShipEngine is more reliable than ShipStation, scoring 45.2 vs 43.1 out of 100. Over the last 90 days ShipEngine reported 8 incidents and ShipStation reported 13, with effective uptime of 98.39% and 98.02% respectively. ShipStation resolves incidents faster on average (11h 44m).
Data updated Nov 1, 2026 · How we score
| Metric | ShipEngine | ShipStation |
|---|---|---|
| Reliability score | 45.2 | 43.1 |
| Rank (shipping software tools) | #7 | #8 |
| Uptime (90 days) | 98.39% | 98.02% |
| Incidents (90 days) | 8 | 13 |
| Partial / major outages | 2 | 4 |
| Avg time to resolve | 1d 4h | 11h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ShipEngine and ShipStation differ
- ShipStation reported 63% more incidents than ShipEngine over the last 90 days (13 vs 8).
- ShipStation had 4 partial or major outages, compared with 2 for ShipEngine.
- ShipStation fixes problems faster: 11h 44m on average, against 1d 4h for ShipEngine (2.4× quicker).
- ShipEngine's longest outage on record lasted 22h 44m (Sep 24, 2026); ShipStation's lasted 3d (Apr 8, 2026).
90-day uptime
ShipEngine
ShipStation
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ShipEngine incidents
- InformationalOct 20, 2026 · resolved in 5h 25m
DPD United Kingdom/DPD Local issue
Affected: DPD
- InformationalSep 30, 2026 · ongoing
Affected: Stamps.com
- Degraded performanceSep 24, 2026 · resolved in 4d 15h
Programmatic UPS Account Connection
Affected: UPS US
- Major outageSep 24, 2026 · resolved in 22h 44m
Evri - Unable to create labelsofficial update ↗
Affected: Evri
- Degraded performanceSep 2, 2026 · resolved in 16h 30m
Temporary disruption affecting FedEx UK Rates
Affected: FedEx US
- InformationalAug 26, 2026 · resolved in 23m
Delay in receiving the tracking statuses from Royal Mail and Parcel Force
Affected: Royal Mail
Recent ShipStation incidents
- Partial outageOct 29, 2026 · resolved in 1d 1h
Evri - Shipping to EU not allowed via v4 or below - please update to v5 endpoint.official update ↗
Affected: Evri
- InformationalOct 27, 2026 · ongoing
Important Change: DDU Shipments to Germany No Longer Accepted
Affected: Carrier Integrations
- Partial outageOct 20, 2026 · resolved in 5h 59m
DPD label creationofficial update ↗
Affected: DPD
- InformationalSep 30, 2026 · ongoing
Affected: Stamps.com
- Partial outageSep 24, 2026 · resolved in 1d 5h
Evri - Unable to create labelsofficial update ↗
Affected: Carrier Integrations, Evri
- Degraded performanceSep 21, 2026 · resolved in 1d 19h
Affected: Stamps.com
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime