Project Management Software · reliability comparison
Smartsheet vs Todoist: which is more reliable? (2026)
Smartsheet and Todoist are effectively tied on reliability (59.5 vs 59.1). Over the last 90 days Smartsheet reported 8 incidents and Todoist reported 2, with effective uptime of 99.00% and 99.50% respectively. Smartsheet resolves incidents faster on average (4h 50m).
Data updated Nov 1, 2026 · How we score
| Metric | Smartsheet | Todoist |
|---|---|---|
| Reliability score | 59.5 | 59.1 |
| Rank (project management tools) | #9 | #10 |
| Uptime (90 days) | 99.00% | 99.50% |
| Incidents (90 days) | 8 | 2 |
| Partial / major outages | 6 | 1 |
| Avg time to resolve | 4h 50m | 1d 9h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Smartsheet and Todoist differ
- Smartsheet reported 4× as many incidents as Todoist over the last 90 days (8 vs 2).
- Smartsheet had 6 partial or major outages, compared with 1 for Todoist.
- Smartsheet fixes problems faster: 4h 50m on average, against 1d 9h for Todoist (7.0× quicker).
- Smartsheet's longest outage on record lasted 1d 6h (Mar 3, 2026); Todoist's lasted 10h 30m (Aug 3, 2026).
90-day uptime
Smartsheet
Todoist
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Smartsheet incidents
- Degraded performanceOct 1, 2026 · resolved in 5h 23m
Both automated and manual approval workflows are currently failing to execute
Affected: In App Workflows
- Partial outageSep 21, 2026 · resolved in 5h 22m
Investigating blank page or error on Smartsheet Loginofficial update ↗
Affected: Smartsheet Login
- Partial outageSep 16, 2026 · resolved in 10h 26m
Salesforce connector is experiencing intermittent issuesofficial update ↗
Affected: Salesforce Connector, Customer Support Portal
- Partial outageSep 11, 2026 · resolved in 3h 9m
Smartsheet and Smartsheet Login Unavailable for Smartsheet USofficial update ↗
Affected: Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
- Major outageAug 27, 2026 · resolved in 2h 20m
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium appsofficial update ↗
Affected: Calendar, Smartsheet Login, Control Center, Sheets, Dynamic View, Reports +2 more
- Major outageAug 26, 2026 · resolved in 4h 55m
Sheets in Smartsheet US are failing to loadofficial update ↗
Affected: Resource Management, Control Center, AI Tools, Sheets, Dynamic View, Reports +2 more
Recent Todoist incidents
- MaintenanceNov 2, 2026 · ongoing
- MaintenanceOct 29, 2026 · resolved in 15m
- MaintenanceSep 6, 2026 · resolved in 15m
- Degraded performanceAug 31, 2026 · resolved in 2d 17h
- Partial outageAug 25, 2026 · resolved in 1h 37m
- MaintenanceAug 23, 2026 · resolved in 15m
Other project management tools to consider
- Teamwork.com · #1 · 100% uptime
- Hive · #2 · 99.96% uptime
- Linear · #3 · 99.92% uptime
- Basecamp · #4 · 99.95% uptime
See the full most reliable project management software ranking →